Shipping & Returns

Shipping Information

We offer fast and reliable shipping on all orders. Orders typically ship within 1-2 business days. Standard shipping takes 5-7 business days, while expedited options are available at checkout. Free shipping applies to orders over $75. Track your order anytime using the tracking number sent to your email.

Return Policy

We stand behind every cup! If you're not completely satisfied with your purchase, we offer hassle-free returns within 30 days of purchase. Items must be unused and in original packaging. Simply contact our customer service team to initiate a return. Refunds are processed within 5-7 business days after we receive your return.

Delivery Times

We offer flat rate standard shipping on all orders. Free shipping on orders over $75.

Contact Us

Have questions about shipping or returns? Our customer service team is here to help!

Primary Contact Method: Use the chat feature (Shopify Inbox) at the bottom right of this page for instant support.

Additional Contact Options:
Email: centralplainsteacoffeeco@outlook.com
Phone: 303-246-6145
Hours: Monday–Friday, 9:00 AM – 9:00 PM MST